business automation article

Automation in Business

Is Automation Changing Your Business?

Technology has long been the focus innovation for many progressive business leaders across the globe, but throughout history, our culture, arts, technology and even business have pushed boundaries, exploring ideas, discussing concepts and creating ingenious products that have changed our lives forever.

Whilst science fiction has predicted a plethora of everyday tech such video-calling, driverless cars and smart bionic limbs to name a few, inventors such as the Wright Brothers and Nikola Tesla, manually delivered innovation using the physical application of their scientific and engineering expertise. Their visionary creations helped pave the way for many everyday technologies.  Imagine what they could have achieved if they had been able to cede responsibility for repetitive and time-consuming tasks to automation.

Since then numerous advancements have taken place to build on their ideas and increase efficiency. Long gone are the days of starting a car manually with many new cars now starting at the touch of a button. Today, artificial intelligence can be seen influencing and assisting our daily lives. Even entering a password, email address or first name online can now be an automatic process thanks to software. In fact automation software can also be used to send the email response once you complete a form.

In business, automation is now as key as marketing or finance.
Companies are seeing huge returns thanks to automation and software robots. Business Insider suggests that robot co-workers may be closer to reality than we think, with 850,000 public sector jobs in Britain expected to be performed by robots by 2030.

Three Reasons Why Automation is Already Crucial for Businesses

Automation is helping businesses work faster

With automation now freely available and increasingly affordable, there are now more and more businesses relying on the automation of common tasks and processes to make work easier, faster by removing the difficult aspects and allowing staff to focus on the important elements.

From manufacturing to broadcasting and entertainment, automated software and machinery can be deployed to perform repetitive tasks more accurately and with greater reliability than people. Companies such as Zume Pizza have introduced robots to make perfectly sized pizzas with the perfect amount of dough and tomato topping, whilst Chain Reaction Cycles has created a fully integrated automated warehouse that eliminates the need  someone to manually process product orders.

Automation is making businesses more efficient

Automation and artificial intelligence software can replace more than just manual labour. Implementing automation, businesses can repeat tasks with frightening speed and precision. Machines (and software) can be programmed to make the decisions in a fraction of the time it would normally take and shut down, pause or restart in a case of any one of a myriad of undesirable situations or simply if someone is working nearby or passing. This helps to eliminate not only errors, but costly recovery time and set up time as well as avoiding lawsuits or disciplinary action.

Automation is saving money for businesses

Reducing the need for back-office operations and labour by incorporating automation into processes can save businesses money if implemented well. In 2012, mobile operator O2 invested in software automation to reduce temporary staff costs caused by peaks in customer activity .

The firm automated various tasks including SIM swaps, porting mobile numbers, migrating from prepaid onto a contract, unlocking a phone. Each task is a separate software program licensed from Robotic Process Automation firm Blue Prism.

With competition growing year on year in all business sectors, automation is allowing companies to remain competitive by reducing costs  and there is potential for businesses to save millions with software. In an economy where customers are increasingly looking for the best value the speed at which a business’s operations are upgraded and automated could be the difference between successful growth and stagnation.